Question 1

Is Viserio Cooldowns free?

Accepted Answer

Yes. Cooldown planning, assignments, WCL Top, WCL Review, and the in-game exports are all free. Optional supporter tiers add extras like the timeline heatmap overlay and higher log import limits.

Question 2

Do I need an account to use it?

Accepted Answer

You can browse the guides, the Cooldown Library, and WCL Top without signing in. To save a plan, manage a roster, or share with your team, sign in with Battle.net.

Question 3

Can I use it solo, just for myself?

Accepted Answer

Yes. Even solo, WCL Top and importing the best offensive and defensive cooldowns is a great way to make sure you are doing the right things without having to remember them. It works well for early progression, farm, rerolling, or playing an alt.

Question 4

How do I get my plan in-game?

Accepted Answer

Build the plan on the boss timeline, then export it. Northern Sky Raid Tools is the primary addon: it reads the Viserio note and gives each raider personal reminders during the pull. Method Raid Tools can still display the same note as a read-only sticky note.

Question 5

Can my whole team edit the same plan at once?

Accepted Answer

Yes. Your raid team can edit a plan together in real time, so a change from one editor shows up for everyone right away.

Question 6

Do I need an addon to audit my raid gear and enchants?

Accepted Answer

No. Item level, enchants, gems, Mythic+ rating, and Warcraft Logs performance all come from public data: Battle.net armory profiles, Raider.io, and Warcraft Logs. The Roster Report reads all of it from one screen.

Question 7

What does WCL Top show me?

Accepted Answer

WCL Top lets you browse the cooldown usage of the highest ranked Warcraft Logs parses for each spec on every boss. Use it as a reference, or import a pattern straight into your plan.

Question 8

Why do you sign in with Battle.net?

Accepted Answer

Signing in with Battle.net confirms which characters are yours and pulls your armory data, so your roster and plans stay tied to the right account. Your Battle.net password is never shared with WowUtils.

Question 9

I signed in but my characters are missing.

Accepted Answer

Give the import a minute on first sign in, then refresh. If a character still does not appear, make sure it is at the level cap and has logged out recently so Battle.net has published its latest data.

Question 10

How do I report a bug or request a feature?

Accepted Answer

Use the Report button in the app, or post in the Viserio Discord. Feature requests and polls live there too, so you can vote on what gets built next.

Question 11

Does it support the current raid?

Accepted Answer

Yes. Viserio supports the current raid tier with boss timelines and default cooldown assignments, and new tiers are added as they release.

How can we help?

Game guides & resources

Frequently asked questions

Getting Started

Cooldowns

Roster & Audit

Warcraft Logs

Account & Login

Support

Still stuck?